We can guide you through this confusing and unexpected loss.

Burg’s understands that any flooding and water damage in your home or business can be stressful and costly. Lucky for you, our Disaster Response experts will help alleviate your worries by utilizing their skills to aid in your recovery. They make sure you stay informed during every step of an emergency water cleanup, while carefully documenting actions so insurance claims are processed correctly and as quickly as possible.

Filing an Insurance Claim

Burg’s knows filing an insurance claim can be intimidating and sometimes difficult to understand. We will be there to assist you with every step, helping you fill out the unfamiliar paperwork and meet all documentation requirements. Our goal is to make certain that your claim is accurate and filled out completely allowing you to recover quicker.

Our Disaster Response Team will help with the following:

Provide appropriate documentation and photographs of water damage

Record moisture and humidity readings required to process your water restoration claim

Communicate all repairs and losses to insurance companies

Provide updates regarding your claim status and timeline

With your help, we will thoroughly document all losses and record all necessary repairs to ensure you receive reimbursement on your claim from your insurance company.

Estimating your Water Damage Claim

Burg’s uses the “Xactimate” billing system, the most accurate and professional property damage estimation software used in the water restoration industry. When submitting a flood insurance claim, in order to receive the correct reimbursement from your insurance company, an accurate billing is absolutely necessary.

This specialized software ensures accuracy, consistency, and speed with regards to your insurance claims. From small water damage cases to large water restoration property damage catastrophes, our Disaster Team will make you feel you’re in good hands!

We strive to avoid any unnecessary property loss and delayed insurance settlements with careful planning and detailed documentation. Our customers benefit from daily updates, direct consultation, and approximated completion dates.

http://www.burgscustomcleaning.com/wp-content/themes/salient/css/fonts/svg/arrows_question.svg

How do I know if I’m covered?

From flooded basements to burst pipes and leaky faucets, water damage is one of the most common reasons people make claims on their home insurance. However, not all types of water damage are covered by a standard homeowners policy. Here’s what’s covered and what’s not.

Covered

Water damage from leaking or burst pipes. Please note, leaving the house unoccupied or without heat could void insurance and result in denied water damage claim.

Water damage from rain water infiltrations – covered, unless the howeowner failed to maintain the property adequatly (i.e. old roof).

Water damage to roof – covered if accidental, like in the case of storm damage, hail damage, or water damage because of a tree falling on the roof. However, roof repairs are not covered if the water damage is due to a maintenance issue.

Water damage from appliance overflows – covered if accidental, not covered if the homeowner improperly maintained the appliance.

Water damage due to ice dams on the roof.

Not Covered

Overflows or backups from your sump pump, sewer system or drains; sewer and drains backups coverage is available to purchase separately.

Water-related damages from flooding (overflowing river water) –  not covered by a standard homeowner insurance policy, but flood coverage is available to purchase separately from the National Flood Insurance Program.

Ground water seepage, like in the case of ground waters entering the basement or house through the foundation or doors during a storm – not covered, as it is generally considered a maintenance issue.

Please note: Each insurance policy is different. For specifics on what type of water damage is covered under your homeowners policy, please consult your insurance documents, speak to your insurance representative, or let us know if you need any help interpreting your policy.

Did you

Know?

Approximately 98% of basements in US will experience some type of water damage during their lifespan.

About 14,000 people in US encounter a water damage experience each day.

37% of US homeowners claim to have suffered water losses at some point.

Water damage claims, including frozen and burst pipes, account for about 22% of homeowners insurance claims.

The average water damage claim between 2007 and 2011, was $7,039, a whooping increase since the ’70s when the average water damage claim was only about $500.

If an unfortunate event happens,

Burg’s has you covered.

The Advantages of Using

Burg’s Custom Cleaning

State-of-the-Art Cleaning and Restoration Systems

When we arrive at your home, we bring with us equipment and solutions worth thousands to get you back on your feet. Our truck-mount and restoration systems are first-rate in our industry and allow us to meet our high expectations and provide a superior cleaning and recovery.

Knowledgable and Reputable

We have been serving our communities in Southeast Michigan since 1988. We are a certified firm through the IICRC and provide on-going training to our top-notch technicians. As a result of our quality of service, we boast a retention rate of over 70%, which is unheard of in our industry!

Our Satisfaction Guarantee

Burg’s Custom Cleaning strives to provide superior cleaning and restoration services and we continue to grow as a result. We hire the best people, train them well and provide them with the most technologically advanced products and equipment. This is why we can 100% guarantee our services.

 

Insurance Claims

Let Burg's Help Simplify This Process For You

We can guide you through this

confusing and unexpected loss.

Burg’s understands that any flooding and water damage in your home or business can be stressful and costly. Lucky for you, our Disaster Response experts will help alleviate your worries by utilizing their skills to aid in your recovery. They make sure you stay informed during every step of an emergency water cleanup, while carefully documenting actions so insurance claims are processed correctly and as quickly as possible.

Filing an Insurance Claim

Burg’s knows filing an insurance claim can be intimidating and sometimes difficult to understand. We will be there to assist you with every step, helping you fill out the unfamiliar paperwork and meet all documentation requirements. Our goal is to make certain that your claim is accurate and filled out completely allowing you to recover quicker.

Our Disaster Response Team will help with the following:

Provide appropriate documentation and photographs of water damage

Record moisture and humidity readings required to process your water restoration claim

Communicate all repairs and losses to insurance companies

Provide updates regarding your claim status and timeline

With your help, we will thoroughly document all losses and record all necessary repairs to ensure you receive reimbursement on your claim from your insurance company.

Estimating your Water Damage Claim

Burg’s uses the “Xactimate” billing system, the most accurate and professional property damage estimation software used in the water restoration industry. When submitting a flood insurance claim, in order to receive the correct reimbursement from your insurance company, an accurate billing is absolutely necessary.

This specialized software ensures accuracy, consistency, and speed with regards to your insurance claims. From small water damage cases to large water restoration property damage catastrophes, our Disaster Team will make you feel you’re in good hands!

We strive to avoid any unnecessary property loss and delayed insurance settlements with careful planning and detailed documentation. Our customers benefit from daily updates, direct consultation, and approximated completion dates.

http://www.burgscustomcleaning.com/wp-content/themes/salient/css/fonts/svg/arrows_question.svg

How do I know if I’m covered?

From flooded basements to burst pipes and leaky faucets, water damage is one of the most common reasons people make claims on their home insurance. However, not all types of water damage are covered by a standard homeowners policy. Here’s what’s covered and what’s not.

Covered

Water damage from leaking or burst pipes. Please note, leaving the house unoccupied or without heat could void insurance and result in denied water damage claim.

Water damage from rain water infiltrations – covered, unless the howeowner failed to maintain the property adequatly (i.e. old roof).

Water damage to roof – covered if accidental, like in the case of storm damage, hail damage, or water damage because of a tree falling on the roof. However, roof repairs are not covered if the water damage is due to a maintenance issue.

Water damage from appliance overflows – covered if accidental, not covered if the homeowner improperly maintained the appliance.

Water damage due to ice dams on the roof.

Not Covered

Overflows or backups from your sump pump, sewer system or drains; sewer and drains backups coverage is available to purchase separately.

Water-related damages from flooding (overflowing river water) –  not covered by a standard homeowner insurance policy, but flood coverage is available to purchase separately from the National Flood Insurance Program.

Ground water seepage, like in the case of ground waters entering the basement or house through the foundation or doors during a storm – not covered, as it is generally considered a maintenance issue.

Please note: Each insurance policy is different. For specifics on what type of water damage is covered under your homeowners policy, please consult your insurance documents, speak to your insurance representative, or let us know if you need any help interpreting your policy.

Did you

Know?

Approximately 98% of basements in US will experience some type of water damage during their lifespan.

About 14,000 people in US encounter a water damage experience each day.

37% of US homeowners claim to have suffered water losses at some point.

Water damage claims, including frozen and burst pipes, account for about 22% of homeowners insurance claims.

The average water damage claim between 2007 and 2011, was $7,039, a whooping increase since the ’70s when the average water damage claim was only about $500.

If an unfortunate event happens, Burg’s has you covered.

The Advantages of Using Burg's Custom Cleaning

State-of-the-Art Cleaning Systems

When we arrive at your home, we bring with us over $60,000 worth of equipment and solutions. Our truck-mount systems are first-rate in our industry and allow us to meet our high expectations and provide a superior cleaning.

Knowledgable and Reputable

We have been serving our communities in Southeast Michigan since 1988. We are a certified firm through the IICRC and provide on-going training to our top-notch technicians. As a result of our quality of service, we boast a retention rate of over 70%, which is unheard of in our industry!

Our Satisfaction Guarantee

Burg’s Custom Cleaning strives to provide superior cleaning services and we continue to grow as a result. We hire the best people, train them well and provide them with the most technologically advanced products and equipment. This is why we can 100% guarantee our services.